Is your air conditioner acting up, blowing hot air, or refusing to work altogether? If so, this is a sign that your AC unit needs repair. So, you will need to call an AC repairman in Atlanta.
As you may be able to see after searching "I need an AC repairman" in the greater Atlanta area, you find many different companies, and you may wonder how to determine the best AC repairman for your home.
That's why, in this brief guide, we will discuss the COOL credentials and qualifications that you should look for when choosing an air conditioning repairman, including being 1) licensed, 2) NATE-certified, 3) excellent reviews, 4) top training, and 5) award-winning customer service.
1) Repairman is Licensed
First and foremost, you want to ensure that the HVAC contractor you work with is licensed. In the state of Georgia, an HVAC technician should have a license, including a Conditioned Air Contractor license and an EPA certification.
In regards to the Conditioned Air Contractor license, there are two levels of certification: Class 1 (Restricted) and Class II (Unrestricted). There are also three different levels of the EPA certification.
Be sure to confirm that the HVAC contractor you're considering is licensed. The company should be willing to provide you with a license #, and you can check this information through the Georgia State Licensing Board if you would like. Having unqualified personnel working on your unit can do more harm than good. In fact, an improper repair or replacement can not only be costly but dangerous.
You can rest assured that Estes Services' air conditioning repair technicians are licensed. Knowing that the right person is working on your unit gives you peace of mind.
2) They are NATE-Certified
Continuing the discussion of licensing and accreditations, another consideration is whether the AC repairman is NATE-certified. NATE (North American Technician Excellence) certification represents the gold standard in HVAC training and expertise.
Our highly trained NATE-certified technicians ensure your AC repair is performed correctly and efficiently. Our team undergoes rigorous testing and continuous education to stay updated with the latest advancements in AC technology and repair techniques. This dedication guarantees precise diagnostics, effective solutions, and optimal performance for your AC system, ensuring your home stays cool and comfortable.
3) The Company Has Excellent Reviews
You will also want to check out the HVAC contractor's customer reviews on search engines and social media such as Google and Facebook. Pay attention to the quality of the reviews over time. You may also want to explore how the company responds to negative feedback, as almost every company will have some negative reviews from time to time.
With this in mind, here's a few questions you may want to look into:
What kind of reviews does the company have?
How far back do the reviews go?
How does the company respond to negative reviews?
What is the overall quality of the reviews?
How many reviews?
4) Training and Tools
We've discussed the importance of licensing and certification, as well as customer reviews. Now, let's also discuss the training and tools that the HVAC contractor makes available to its technicians. An AC repairman needs good tools and training to be successful.
That's why at Estes Services, we invest in state-of-the-art tools and the best equipment to ensure that every repair is performed efficiently and to the highest standard. We are also proud partners of Carrier, which offers premium air conditioning products and support to our technicians.
Furthermore, our commitment to top-quality work goes beyond just our current technicians; we also help train future technicians through our HVAC Tech Builder Program, which is the only formal in-house training program in the metro Atlanta area. Here are a few program benefits we offer:
Get paid to learn
Tool allowance on completion of the program
Access to Estes University lab
EPA certification
In field training
5) Award-Winning Customer Service
Last but not least, you should consider the HVAC contractor's track record of customer service. This will help ensure that your needs are met with professionalism and care.
An HVAC contractor with a track record of exceptional customer service will likely provide reliable, prompt, and efficient solutions, minimizing downtime and enhancing your home or business's overall comfort and functionality.
At Estes Services, our team is recognized for its outstanding customer service and dedication. Over the years, we've received numerous accolades and positive reviews from satisfied customers and industry professionals.
Our commitment to excellence is reflected in every interaction, from the initial phone call to the completion of the repair. We take pride in our reputation for reliability, professionalism, and exceptional workmanship.
Choose an AC Repairman at Estes Services
Whatever service you need, we have it covered. In addition, Estes Services offers attractive specials and coupons, making top-tier AC repair affordable and convenient.
Benefit from over 75 years of experience and expert advice by scheduling service with us today. Our extensive history in the HVAC industry has equipped us with unparalleled knowledge and skills.
We've seen and repaired every type of AC problem imaginable, allowing us to diagnose and fix issues accurately and quickly. Our decades of expertise ensure that you receive the highest-quality service tailored to meet the unique needs of your home and AC system.
It's that easy; it's Estes! Schedule service online, or give us a call at (678) 562-6930.
